Resolved - We have identified elevated 5xx errors on our platform services (www.instamojo.com and api.instamojo.com/v2/) between Dec 11th, 2018 00:19 IST and Dec 11th, 2018 01:14 IST.

During this period, all requests to the website and APIs were resulting in a failure.

All services are now operational and we will soon be publishing a postmortem report of the incident.
Dec 11, 00:19 IST

Resolved - Due to issues in our email service backend, the payment confirmation emails were not sent, to both the buyers and the merchants.

This happened between the time period Dec 06, 2018 23:00 IST to Dec 07, 2018 13:20 IST.

The emails are working now. We have switched to an alternate backend as an immediate measure to curb the problem. Meanwhile, the root cause of the original issue is under investigation.
Dec 6, 23:00 IST