We've confirmed that this incident is resolved. Digital downloads are working as expected.
Thank you for you patience.
Posted 5 months ago. Dec 13, 2018 - 12:15 IST
A fix has been implemented, and we're monitoring the results. We'll keep a close eye on these errors for next 30 minutes.
Posted 5 months ago. Dec 13, 2018 - 11:44 IST
We've identified the issue & we're working on the fix. Buyers are unable to download digital files post payment. This problem is limited to digital products uploaded between 12 December, 2018 8pm - 13 December, 2018 10am.
Posted 5 months ago. Dec 13, 2018 - 10:33 IST
We've noticed increased errors in digital file downloads. We're currently investigating the issue.